These terms form the basis of the contract between our customer and Blueberry Moon Cakes. I consider these Terms and your Order confirmation to set out the whole agreement between you and us for the sale of cakes. It is your responsibility to check that all details in the order confirmation are complete and accurate, as this is the document we work with when completing your order.

Any samples, drawings, or descriptions we issue, and any descriptions or illustrations contained on our website,e are issued solely to provide you with an approximate idea of the cakes they describe and remain the property of Blueberry Moon Cakes.

Quotations are valid for a period of 30 calendar days from the day of issue.

No contract is made with you until we have received your booking fee. Once your booking fee has been received, you are in a legally binding contract with Blueberry Moon Cakes.

We warrant that on delivery or collection, the Cakes shall conform to their description as set out in the Order Confirmation, be of satisfactory quality and comply with all food safety, statutory and regulatory requirements in the UK. We will not be held responsible for customer disappointment with the design or the interpretation of the cake as long as it is made in line with the customer’s pre-agreed requirements set out in the order confirmation and will face no consequent liability. It is the customers’ responsibility to ensure all details within the order confirmation and sketch are correct and meet their exact requirements.

The warranty does not apply to any defect in the Cakes arising from wilful damage, accident, negligence by you or any third party, if you use the cakes in a way we do not recommend, your failure to follow our instructions or any alterations you carry out.

Our cakes are made in an environment where nuts, eggs, milk, gluten and other allergens are present. We cannot guarantee that any cake is entirely nut-free, although we make every effort to ensure that allergies are accommodated.

We cannot guarantee a replica of any cake, but we will do our best to make it so. Where colour swatches are provided, we will do our best to match as close as we deem possible. Exact colour matches are not guaranteed.

Fresh flowers are not included in the price of the design. If a cake is to be dressed with fresh flowers, these are to be provided by your florist. Blueberry Moon Cakes do not source or provide fresh flowers for cake decoration and take no responsibility if fresh flowers are used on a cake. The Customer should obtain a notice of plant safety from the florist.

From time to time, certain materials for our cakes may become obsolete. This is totally out of our control; however, we will do our best to select replacement products to reflect the original design as closely as possible. We reserve the right to replace items with carts of equal or better quality without consultation.

If your cake contains figures made from sugar paste, whilst edible, we do not advise that they be eaten, due to the possible presence of dowels for reinforcement. All of our figures are handmade, and therefore, whilst we try to capture the characteristics of a particular person if requested (such as with eye colour, hair colour, hair length, glasses, etc.), we cannot guarantee a true likeness. It is your responsibility to provide images for our reference. If images are not provided, standard figures shall be used.

The cake is a fresh product containing no additives or preservatives,s and it is our right to assume consumption on the day requested. Cakes should be stored in a dry place, at room temperature, away from direct sunlight and sources of heat in the box provided. They should NOT be refrigerated unless they contain fresh cream.

Blueberry Moon Cakes and the customer expressly agree that the cakes and all goods purchased from BlueberryMoon Cakesremain the property of Blueberry Moon Cakes until paid for in full.

All orders may be collected free of charge from Blueberry Moon Cakes by prior arrangement. We accept no responsibility for any damage sustained to the cake once it has left the premises.

If delivery has been requested, we will deliver the cake on the day set out in the order confirmation to the address provided. We do not offer specific delivery times. Blueberry Moon Cakes will always do its best to ensure that agreed delivery dates are met for the provision of the goods or services; however, the Company cannot accept liability for delays, and time shall not be of the essence.

When delivering to a wedding venue, we will contact the venue in advance to arrange a mutually convenient time for delivery. If we set up the wedding cake, we shall take a photograph of the cake before leaving and, where possible, obtain a signature from the venue confirming the cake has been received in good condition. Should the venue need to set up the cake themselves, we shall explain how the cake is to be displayed and, where possible, obtain a signature to verify we have done so. Once the cake has been delivered, we are unable to accept any liability for any damage sustained to the cake thereafter, nor any failure to follow the instructions provided.

The price of your cake will be as set out in your order confirmation. No VAT is payable on the cakes. A £150 booking fee is required for wedding cake orders (subject to a minimum of £200) and a £75 booking fee for all other cakes (subject to a minimum of £80). For Wedding Cakes, a detailed order confirmation will be issued detailing the final balance and payment details. Payment reminders will be sent close to the due date, and it is the responsibility of the client to ensure payment is on time.

If payment is not received by the date specified, this shall be constituted as a breach of contract by the client. We reserve the right to hold the order until payment is made in full. When payment is late, we accept no responsibility should we be unable to purchase the required stock or equipment to make the cake as laid out in the order confirmation. In these circumstances, the cake will be made as close to the order confirmation as possible with no redress or liability on Blueberry Moon Cakes.

For celebration cakes, the remaining balance must be paid at least 7 days before the collection or delivery date.

Cake tasting boxes can also be ordered before booking, and once you book your cake with us following the cake tasting box order, we will deduct the cost of one box (minus postage) from your cake value if the price of the cake is over £550 (not including delivery or any other additional costs).

In the event of a cancellation by yourselves, charges are as follows;

For Wedding Cakes
‍More than ninety days before the date = booking fee only.
Ninety days to one calendar month before the date = booking fee plus half the remaining cost.
Less than one calendar month before the date = full amount

For Celebration Cakes
‍More than 7 days before the date = booking fee only
Less than 7 days before the date = full amount

By paying the booking fee, you agree to our terms and conditions. The booking fee is not refundable.

‍In the event of a postponement, the payment due remains the same as a cancellation. Subject to availability, we will carry the monies paid forward to the new event date. Please be aware that we will only do this on one occasion. Any further postponements will be classed as a cancellation. Cancellations MUST be in writing.

You may, up to 8 weeks before the event day for wedding cakes, or 7 days for celebration cakes, amend or cancel your order by providing us with written notice. In the case of alterations, a new order confirmation will be issued detailing the changes and the new cost. Alterations are not confirmed until a new order confirmation has been issued. Should you make any changes after that time, there will not be a reduction in the price you pay, even if your new design is cheaper than the original booking.

In the unlikely event that we need to cancel your order, any monies paid will be refunded. Blueberry Moon Cakes reserves the right to cancel, vary or suspend the operation of this contract if events occur which are in the nature of force majeure including (without prejudice to the generality of the foregoing): fire, floods, storm, plant breakdown, strike, lockouts, riot, hostilities, non-availability of materials or supplies or any other event outside the control of Blueberry Moon Cakes, and Blueberry Moon Cakes shall not be liable for any breach of contract resulting from such an event.

Blueberry Moon Cakes’s liability (both in contract and tort) in respect of defects in goods or services shall be limited to the issue of a credit note in respect thereof or granting a refund or other such compensatory measures as Blueberry Moon Cakese, at its discretion, considers appropriate in the circumstances and shall be limited to the to the value of the goods or services giving rise to the claim.

Blueberry Moon Cakes shall not under any circumstances be liable for the customer’s respect of indirect consequential loss or damage or loss of profits, provided always that these conditions do not exclude or restrict Blueberry Moon Cakes’s statutory liability for death or personal injury arising from any negligence on Blueberry Moon Cakes’s part or liability imposed by statutory implied terms in Consumer Contracts.

Cake stands are available for hire upon request, with a fee of £25, in addition to a refundable deposit equivalent to the value of the cake stand. This deposit will be fully refunded upon the item’s return in its original condition within 4 days following your event.

If the items are returned late or damaged, the deposit will be forfeited, and additional charges may apply. Please ensure all food residue or foreign materials are wiped off the hired equipment, but do not wash them.

If Blueberry Moon Cakes has to retrieve the stand from your wedding venue due to late return, damage, or failure to return, the security deposit will be forfeited.

Complaints are very rare, and due to the amount of work put into each cake, we take them very seriously.

Both Parties agree not to post any negative information about the other arising out of this Contract or Event on any online forum or website without providing advance written notice of the intended content thereof and providing the other party with a prior opportunity to resolve any issues between the parties amicably.

Complaints regarding the decoration of the celebration cake can be easily repaired, so errors of this nature must be pointed out upon delivery/collection so as to allow us to correct them. Once payment has been handed over, this confirms that the decoration is as requested and no further claims can be made. Wedding cake clients will be sent a detailed sketch of their wedding cake before the wedding. It is the client’s responsibility to check that this meets their requirements and raise any issues with us if there are any discrepancies.

Where the complaint is regarding the quality of the cake, then the cake, or the remainder of the cake/tier, must be returned to us as soon as possible after cutting and within 48 hours of collection/delivery to ensure that we can fairly assess the nature of the complaint.

Please note we can only deal with the client who placed the original order.

All designs and intellectual property rights remain the property of Blueberry Moon Cakes®.
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The free wedding online consultation is limited to one hour per client.

We reserve the right to use images of your cake for any form of advertising, including web-based promotions, brochures, galleries and competitions. You should make a copy of all documentation received from Blueberry Moon Cakes for your own benefit.

This Agreement, together with the Order Confirmation documents provided, constitutes the entire agreement and understanding between the parties relating to the order. Except as may be expressly stated in this Agreement, it supersedes and cancels all prior agreements, statements, representations, understandings, negotiations and discussions, whether oral or written, between the parties. Each of the parties acknowledges and agrees that in entering into this Agreement, it does not rely on any statement, representation, warranty or understanding made before this Agreement, save to the extent that such statement, representation, warranty or understanding is incorporated into this Agreement. Each of the parties acknowledges and agrees that in entering into this Agreement, it has not relied on (or has been induced to enter into this Agreement by) any statement, representation, warranty or understanding made before this Agreement. Nothing in this paragraph excludes any liability for fraudulent misrepresentation.

If any one or more such provisions of this Agreement should be deemed to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity and enforceability of the remaining valid and enforceable provisions thereof, which shall be construed as if such invalid or unenforceable provisions had not been inserted.

The parties agree to submit to the non-exclusive jurisdiction of the English courts.

Any headings utilised in this Agreement have been inserted for the convenience of reference only and should in no way restrict or otherwise affect the construction of the terms and conditions hereof.

Blueberry Moon Cakes reserves the right to change these Terms and Conditions at any time.

The Blueberry Moon Cakes® logo is a registered trademark owned by Toni Dineen.

Blueberry Moon Cakes is the trading name of Toni Dineen, a sole trader registered in England and Wales.

Our contact email address is: blueberrymooncakes@gmail.com

Any Subject Access Request should be made to the following email address: blueberrymooncakes@gmail.com

This version was last updated on 4th June 2024.